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We appreciate that sometimes people are late due to no fault of their own however very often people arrive late for their appointments and do not even acknowledge or apologise for their lateness.

 

Our clinical staff only have a certain amount of alloted time to see you, whether thats 10 minutes for an appointment with the Doctor, a 10 minute blood test with Lesley or a full 45 minute annual check up with our Practice Nurse. 

 

If you arrive more than 10 minutes late and were still still this means our clinical staff would then run late for the rest of that session which isn't fair on other people being seen after you.

 

From 1st July 2016 we have strictly enforced the policy that patients who arrive more than 10 minutes late MUST rebook their appointment. If you know you will arrive more than 10 minutes late please contact us so we can rearrange the appointment with you.

 

Please do not turn up at the surgery expecting to still be seen.

 


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